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Posts Tagged: customer complaints

How to Deal with Customer Complaints in Social Media1 600x229 - How to Deal with Customer Complaints in Social Media

How to Deal with Customer Complaints in Social Media

Gone are the days when customers used to call the customer service on their phones and wait to get their issues solved. Today, consumers have a new powerful weapon to... read more →

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Established in 2003 in Vancouver, BC, Solocube Creative is a premier digital marketing and design agency. We partner with businesses to enhance their brand engagement through innovative design and strategic marketing solutions.

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5.0

Based on 23 reviews

Solocube Creative

5.0

review us on See all reviews

1711662637

Ivan at Solocube consulted, and educated me regarding a new website, and even though I did not have them build me a website the amount of time and effort they spent on me shows me what type of company they are and tells me they are worth every $.Thank you for your time, effort and trying to accomodate me.Sukhpaul

1707244605

I was doubtful about the entire internet marketing in a commercial service industry, I gave it a leap of faith and was I wrong Solocude has done a great job, I get more leads resulting in business then I ever have, solocube listens, executes and follows up. excellent service.

Graham Macdougall

1697568356

Ivan and the team at Solocube were SO amazing to work with through the process of building out a new site for us. It was very evident that he is a straight up pro at what he does, and that was shown time and time again throughout the process. I would work with him time and time again as it was delight! Thanks guys.

Dumitru B (dXXX1988)

1687552460

Solocube Creative is an exceptional digital agency that delivers outstanding results. Their team's creativity and expertise in web design, branding, and digital marketing are unparalleled. They understand the unique needs of their clients and go above and beyond to create captivating and impactful solutions. Working with Solocube Creative has been an absolute pleasure, and I highly recommend their services.

1683770244

Im really happy with the outcome of my web site , Ivan at Solocube Creative took the time and patience to help me out designing and launching my website . 10 out of 10 with him . I definitely recomend him . thanks again Ivan

1678317713

“We are very satisfied with the new COMSCAN TSCM website. We were looking for an overall look that was more modern and informative but easy to understand and navigate. Ivan Dancourt and his team at Solocube transformed our online presence with an impressive local marketing strategy and SEO. As a result, I have already noticed an uptick in business. Our goal at COMSCAN has always been to be a leader in the field of TSCM through fairness and hard work. Our website upgrade has greatly helped us achieve it.”

1675963493

I highly recommend Solocube to any brand looking for strategic digital marketing & design support. Solocube is best in class and their team genuinely cares about getting their clients results - they are much different than any other agency I have ever worked with - a true growth partner who wants your business to succeed.Their team is flexible and highly consultative, delivers high quality work on time and on budget and they genuinely go the extra mile to help their clients win. You will not go wrong with Solocube - you will get the best possible results for your money.We just launched our new website and already our inbound leads have grown in a short period of time. Also, their content production team is exceptional - I've received incredible blog posts written from them better than anyone in-house on my own team - they quickly understood our complex business, buying personas, top use cases and are producing high impact content that is saving me time, energy and money.Now I cannot wait to see what results we get from our PPC ad campaigns with Solocube at the helm!Again, Solocube is best in class. They are led by a founder, Ivan Dancourt, who has a huge heart, a ton of knowledge and a massive drive and dedication to make his clients successful.Thank you Ivan, and the Solocube team! We look forward to a continued partnership.Jessica Malach, VP Marketing InsightsSocial Nature

1674755169

Solocube Creative did an amazing job in helping us create and launch our new website for Cuda Canada. From the initial concept to full execution, their team has been highly professional, knowledgeable, and creative. They used innovative technologies and marketing strategies that have allowed us to offer customers an easy way to view product details, compare different models, and make confident purchase decisions.Their customer service offered was also top-notch. Ivan and his team were always available to answer our questions throughout the process. They also took the time to understand our vision to craft a tailor-made eCommerce website that is truly unique and offers an expansive inventory of products.They also implemented SEO strategies, ranking our website on the first page of Google search results.We’re extremely satisfied with the results and highly recommend Solocube Creative for any business looking for a reliable website development partner.

StopTryingToMakeEmailHappen It'sNotGoingToHappen

1670949948

We are extremely excited about the website and the new opportunities it presents with the new online store. Our goal with this new site was to provide an updated modern look as well as streamline and simplify our sales process for non-custom orders. We wanted an easier way for our current and future clients to do business with us and I feel this new site has achieved this goal. Ivan and the team at Solocube have worked extremely hard to make this vision a reality, overcoming many obstacles along the way. We are very appreciative of having such great partners!

LATAM Enjoy Canada

1657154656

Solocube Creative is a very knowledgeable company and they’re prepared to overcome the issues of the organization, helping the companies to grow their digital presence.Enjoy Canada Agency

1628529433

In a nutshell, the new website is a game changer.When we sat down with Solocube to quantify the requirements for the design, we discussed our desire to have a site that fully encompasses the culture, vision and identity of M&T AC Ltd.In addition to that we wanted our website to generate revenue and sales. We wanted a marketing machine that takes advantage of the most cutting-edge web marketing strategies and SEO available to deliver top tier rankings and new business.Solocube shared our passion and ambitions for this project from the very beginning and has delivered big time!

Oliver Buchmann

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“With our old website, we managed a steady, consistent business. Our phones never stopped ringing and our tired old website struggled to keep up. A colleague recommended Solocube, and within weeks we had a high quality, professional e-commerce website up and running, along with a marketing strategy, SEO and more. I can’t say enough about Ivan and Solocube. They kept us going through the busiest days we could ever imagine! I look forward to growing further with the support of Ivan and his team. I can’t recommend them enough”

1613085771

Ivan came highly recommended from a colleague. We were a bit over-whelmed with the other platform we were using and we needed a more streamlined approach. Ivan and his team took our mess and made it beautiful. The new integrated e-commerce and fresh website is awesome.We knew we had a great solution to help people in this strange time. But we couldn’t help them if they could not find us. Solocube made that happen. Ivan took our website from bottom of the search page to top 3 in google in just a few weeks. Ivan and his team also helped us put together a google ad that ‘got the word’ out fast and we saw results quickly.We are soon to launch a next generation cordless electrostatic sprayer and will definitely be utilizing Solocube’s expertise and services to get the word out. If you have a great product that want people to know about then give Ivan a call. You will not be disappointed with the results.

Martin Staffolani

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At Northern Star Education, we had the challenge of creating an optimized website in line with the social media strategy.The best value of dealing with Solocube is getting your business branding to the top of the search and the conversion of potential customers to returning ones. Solocube offers a holistic approach with tangible results.I highly recommend Ivan Dancourt, the communication is simple and straight to the point, because results do matter.Martin Staffolani - Northern Star Education

1600376644

Working with Ivan for the past 12+ years has proven to me beyond a shadow of a doubt that a good "web guy" is worth their weight in gold. I (and my company) rely on Solocube's expertise in *so* many online areas it's not even funny...we use Solocube for our website development, design, and maintenance; we use them to manage our Google AdWords account, optimise our online advertising spend, set up landing pages, help get our email newsletter up and running (and make changes beyond the basic stuff I can do myself), and a whole bunch of other odds and ends that I'd be lost without.I tried the whole "DIY website builder" thing once on a side project to save a few bucks, and it turned out a complete and utter mess. That experience REALLY reinforced the value proposition of using Solocube for anything to do with an online presence - absolutely top-notch quality, service, and value. I recommend Ivan and Solocube to anybody looking for professional website work done at under very competitive, fair, and high-value terms.

1574968213

Through marketing work that entailed new website design, Jane app integration, video creation, Google and Facebook ads to name a few, Ivan helped me to power through a very challenging face of promoting my small practice. I thank Ivan for not only devoting himself tirelessly to the profession he is passionate about but also for stimulating and encouraging me to grow and evolve as a professional and person.

1515284333

My website is the primary representative of my business to all my prospective clients out there and I am delighted to have Solocube as my website strategists & creators. They have helped with a brilliant job which will further enable me to garner the heightened presence that I need to thrive successfully in this fiercely competitive virtual marketing scene. I am especially pleased with their personalized care and that they took their time out to guide me with expert suggestions in boosting my clientele. It was extremely helpful & added much value to my business. Thank you very much Solocube & I would be continuously in touch with you to keep my website updated & trending

1515206694

We've been working with Solocube now for over 10 years and we've come to relay on this excellent company's up-to-date knowledge of online marketing techniques to promote our business to an international audience. They don't just design excellent websites, they also work hard to understand the unique markets their clients are aiming to develop.

Fun In The Sun Weddings

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Two years ago our company was struggling in a very competitive industry. We brought Solocube Creative on board to help us with our company's branding and website design, assuming it would be a temporary partnership just to get us over the hump. However, the team has proven themselves so incredibly valuable to our growth and expansion that their role has evolved and today they are an invaluable piece of our company's puzzle.Today we have, hands down, the BEST website of any of our competitors. Solocube continues to maintain and troubleshoot this website, which we simply don't have time for because we have become too busy! They also manage our advertising on Facebook and Google, and advise on new strategies. Our Instagram has grown ten-fold in their hands, and we have implemented marketing strategies under their guidance that we never could have dreamed of tackling without their support.In two short years, against massive competition, we now sit organically on the first page of Google across multiple keyword terms all thanks to Solocube Creative and their efforts. We cannot imagine where we would be without them.Needless to say, if you are looking for a company for website design or to manage your advertising, social media, or marketing strategies, then look no further than Solocube Creative. Two thumbs WAY up!

1510976179

Solocube Creative built and designed of our website and we are super happy with the results. The website has exceeded our expectations! We get comments on how appealing and professional the site looks everyday. It has brought us up to the next level, and I must say that its is one of the best looking sites within our Industry. Our site has seen significant high ranking on Google all thanks for their blog content writing and SEO services and we are getting so much business we even turned off our paid ads, since all our business now comes organically, we will continue on using their SEO services! Solocube gets a 5 star recommendation from us!

1510200061

I've worked with Ivan and his team at Solocube for several years on a variety of digital marketing projects and strongly recommend this group. Ivan from Solocube is highly strategic, always focused on client business objectives, incredibly creative and on-trend - his expertise in Facebook ads is terrific and I love working with them!

1510097378

UWT has been working with Solocube Creative since 2009. We have consistently relied on them for our website design and development, and print collaborations. More recently, we have implemented some of Solocube’s marketing programs. We are gaining success through Facebook Marketing; we leave the research, ad creation, optimization and management up to Solocube, and reap the benefits of higher engagement, reach and website conversions. We are also seeing success through using their Blog Topic Creation services; the fact that this is backed by google keyword research confirms that we are creating valuable posts that have, high Google ranking and Facebook relevance scores for the refrigerated transportation industry. Solocube’s great track record for helping our company and others realize their branding goals is the reason we have continued our longstanding partnership!Kat Ball - MarketingUnited World Transportation

1509652474

I first contacted Solocube Creative to redesign my website. They dida fantastic job! I am super happy with the way they built and designedmy company’s website.These guys are professionals! Not only did they design my site, butthey took care of all the content writing for it as well. Now I amranking on the first page of Google and getting more leads!I really recommend Solocube, Ivan and his team communicate really welland I am happy to say that now my company looks way better than mycompetition!I look forward to keep working with Solocube and see what they come upwith my marketing.Erman CelikProLevel Concrete Resurfacing Inc.

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